What to Do When Your Phone Screen Isn't Responding?
Learn effective troubleshooting steps if your phone screen isn't working, from restarts to factory resets.
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Restart your phone to see if that resolves the issue. Remove any screen protectors that might be interfering with touch sensitivity. If this doesn't help, boot into safe mode to check if a faulty app is the cause. For persistent problems, back up your data and perform a factory reset. If the screen remains unresponsive, contact customer support or visit a professional repair service.
FAQs & Answers
- What should I do if my phone screen remains unresponsive? If your phone screen doesn't respond after troubleshooting, consider backing up your data and performing a factory reset or contacting customer support.
- Can a screen protector cause touch issues? Yes, screen protectors can sometimes interfere with touch sensitivity. Removing it may resolve the issue.
- How do I start my phone in safe mode? To start your phone in safe mode, usually you need to press and hold the power button, then tap and hold ‘Power off’ until you see the option to reboot in safe mode.
- Is it safe to perform a factory reset? Yes, a factory reset is safe; however, it will erase all data on your device, so ensure you back up important files first.