How to Get a Refund from Airlines: Steps You Need to Take

Discover the steps to take if an airline won't refund your money. Learn about filing complaints and disputing charges.

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If an airline won't refund your money, contact customer service first to explain your situation. If unsuccessful, check the airline's refund policy and make sure you're entitled to a refund. If the issue persists, file a complaint with the U.S. Department of Transportation or the relevant authority in your country. Consider disputing the charge with your credit card company if you're eligible. Keep records of all communications and documents to strengthen your case.

FAQs & Answers

  1. What should I do first if an airline refuses to refund my ticket? Contact the airline's customer service to explain your situation and request a refund.
  2. How can I check if I'm eligible for a refund from an airline? Review the airline's refund policy to confirm that your circumstances qualify for a refund.
  3. What steps can I take if the airline doesn't resolve my refund issue? If unsuccessful, file a complaint with the U.S. Department of Transportation or the relevant authority in your country.
  4. Can I dispute an airline charge if they refuse to issue a refund? Yes, if eligible, you can dispute the charge with your credit card company to seek a resolution.

Watch More

If you found this video helpful, you may also want to explore our content on travel rights and tips for handling travel disruptions. Understanding airline policies and knowing your consumer rights can significantly enhance your travel experience. Check out related videos for more insights on navigating the complexities of travel refunds and complaints.

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