What Is a Price Drop Policy and How Does It Work?
Learn how price drop policies allow refunds if purchased items go on sale within a set time frame. Understand terms and how to claim.
Video transcript
Price drop policies typically allow customers to receive a refund or credit if an item they purchased goes on sale within a specified time frame, often 14-30 days. To benefit, retain your receipt and proof of purchase and contact customer service within the eligible period. Check specific retailer policies for exact terms.
Questions and answers
What is a price drop policy?
A price drop policy allows customers to get a refund or store credit if an item they purchased goes on sale within a certain period after purchase.
How long do I have to claim a price drop refund?
Typically, retailers allow claims within 14 to 30 days from the purchase date, but this varies by store.
What proof do I need to benefit from a price drop policy?
You usually need your receipt and proof of purchase when contacting customer service to request a price adjustment.