What Is Amazon's New Return Fee for UPS Store Drop-Offs?
Learn about Amazon's new $1 return fee for packages dropped off at UPS Stores and how to avoid it by using free Amazon return locations.
Video transcript
Amazon has introduced a new return fee for packages that are returned via UPS Store drop-offs. If you have a closer to home or no-cost drop-off option like an Amazon Fresh, Whole Foods, or Kohl’s store, opting to return it at a UPS Store may now incur a $1 fee to encourage using the free options.
Questions and answers
What is the new Amazon return fee for UPS Store drop-offs?
Amazon now charges a $1 fee for returns dropped off at UPS Store locations if free alternatives like Amazon Fresh, Whole Foods, or Kohl's stores are available nearby.
How can I avoid paying the Amazon return fee when returning items?
You can avoid the $1 return fee by dropping off your return package at no-cost locations such as Amazon Fresh, Whole Foods, or Kohl’s stores instead of UPS Stores.
Why did Amazon introduce a return fee at UPS Store drop-offs?
The $1 fee was introduced to encourage customers to use closer or free return drop-off points, reducing costs and streamlining the return process.