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What Does AppleCare+ Cover? Key Benefits and Services Explained

Discover what AppleCare+ covers including accidental damage, battery service, hardware repairs, and priority support for Apple devices.

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Video transcript

AppleCare+ includes coverage for accidental damage (with a service fee), battery service if it retains less than 80% of its original capacity, and 24/7 priority access to technical support. It also provides coverage for hardware issues like the display, components, and accessories. Extended warranty for up to two years from the original purchase date is also part of AppleCare+.

Questions and answers

  1. What accidental damages does AppleCare+ cover?

    AppleCare+ covers accidental damage such as screen cracks and other hardware damage, typically with a service fee applied.

  2. How does AppleCare+ handle battery service?

    AppleCare+ provides battery service if the battery holds less than 80% of its original capacity during the coverage period.

  3. What is the duration of AppleCare+ coverage?

    AppleCare+ offers an extended warranty for up to two years from the original date of purchase.

  4. Does AppleCare+ include technical support?

    Yes, AppleCare+ includes 24/7 priority access to Apple’s technical support team.

Related questions

Continue exploring

For more insights on protecting your Apple devices, explore our other guides on Apple product warranties, troubleshooting tips, and maximizing your AppleCare+ benefits to get the most value out of your investment.