Understanding Zara's Return Policy in Germany: Everything You Need to Know
Learn about Zara's return policy in Germany, including return timelines and conditions for refunds.
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Zara's return policy in Germany allows returns within 30 days of the purchase date. Items must be in their original condition, with all tags attached. Returns can be made in-store or by mail. For mail returns, use the provided return label and drop it off at the designated carrier. Refunds will be processed using the original payment method. Customized items and undergarments are not refundable unless defective.
FAQs & Answers
- How long do I have to return items to Zara in Germany? You have 30 days from the purchase date to return items to Zara in Germany.
- What condition must items be in to be returned to Zara? Items must be in their original condition, with all tags attached, to be eligible for return.
- Can I return items purchased online to a Zara store? Yes, you can return items purchased online to any Zara store in Germany.
- Are there any items that cannot be returned to Zara? Customized items and undergarments cannot be returned unless they are defective.