WHYS.video

What is the 30 Day Guarantee on Udemy and How Does it Work?

Learn about Udemy's 30-day money-back guarantee policy and how to request a refund if you're unsatisfied with a course.

Published

Video transcript

Udemy offers a 30-day money-back guarantee which allows students to request a full refund within 30 days of purchase if they are not satisfied with a course. To get a refund, simply go to the course dashboard, click on the 'Request a Refund' button, and follow the instructions. This policy ensures a risk-free learning experience, giving you the confidence to try new skills and courses without worrying about losing money if the course doesn't meet your expectations.

Questions and answers

  1. How can I request a refund on Udemy?

    To request a refund, go to your Udemy course dashboard, click the 'Request a Refund' button within 30 days of purchase, and follow the provided instructions.

  2. What does Udemy's 30-day money-back guarantee cover?

    Udemy's guarantee allows students to request a full refund within 30 days if they are dissatisfied with the course, ensuring a risk-free purchase.

  3. Are all Udemy courses eligible for the 30-day refund policy?

    Most courses on Udemy are covered under the 30-day money-back guarantee, but some restrictions may apply for certain promotions or purchases.

  4. How long does it take to receive a refund from Udemy?

    Refunds are usually processed within a few business days after the refund request is approved by Udemy.

Related questions

Continue exploring

Explore more about Udemy’s features and policies in our related videos, including how to choose the right course and maximize your learning experience on Udemy.