What to Do if Your Card Doesn't Have a Name

Learn how to handle a card without a name and the steps to get assistance from your card issuer.

Published

Video transcript

If your card doesn’t have a name, contact the card issuer for assistance. Check if it’s a temporary or supplementary card. Ensure you provide identification when using the card and ask if an updated card can be issued.

Questions and answers

  1. Can I use a card without a name?

    Yes, but you may need to provide identification to verify your identity when using the card.

  2. How do I request a new card?

    Contact your card issuer to ask about issuing a new card with your name on it.

  3. What is a supplementary card?

    A supplementary card is an additional card linked to the primary cardholder's account, often issued without the cardholder's name.

  4. What is a temporary card?

    A temporary card is often issued for immediate use until the official card arrives, and it may or may not include a name.