Troubleshooting Starlink: What to Do if Your Service Stops Working

Learn effective troubleshooting steps for Starlink issues and how to get support when your service isn't working.

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If your Starlink stops working, you can start by rebooting the Starlink router and checking for any loose connections. If the issue persists, use the Starlink app to run a diagnostics check. Make sure that there are no physical obstructions blocking the satellite dish. For ongoing issues, contact Starlink customer support for further assistance. They can provide specific troubleshooting steps or guide you through repair options.

FAQs & Answers

  1. What are common issues with Starlink? Common issues include signal loss, slow speeds, and connectivity problems, often resolved by rebooting or checking connections.
  2. How do I contact Starlink customer support? You can contact Starlink customer support through their official website or via the Starlink app for help with your service.
  3. Can physical obstructions affect my Starlink signal? Yes, physical obstructions like trees or buildings can block the satellite signal, resulting in connectivity problems.
  4. How to run a diagnostics check on Starlink? Use the Starlink app on your smartphone to run a diagnostics check to identify issues with your service.

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