How to Handle Receiving the Wrong Product from Myntra?

Learn the steps to take if you receive the wrong product from Myntra, including return and exchange options.

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If you receive the wrong product from Myntra, log into your account and go to the 'Orders' section. Select the specific order and click on the 'Return/Exchange' option. Choose the reason 'Received Wrong Product', and follow the instructions to initiate a return or exchange. Myntra's customer care will assist you in facilitating a smooth return process, ensuring you get the correct product swiftly.

FAQs & Answers

  1. What should I do if my order from Myntra is incorrect? Log into your Myntra account, go to the 'Orders' section, select the order, and click on 'Return/Exchange'. Choose the reason 'Received Wrong Product' to initiate the process.
  2. Can I exchange the wrong product I received from Myntra? Yes, you can exchange the wrong product by selecting the 'Return/Exchange' option in your order history and following the prompts to choose the correct item.
  3. How does Myntra handle returns for wrong products? Myntra's customer care will assist you in the return process after you initiate it from your account, ensuring that you receive the correct product promptly.
  4. What is the timeframe for returning a wrong product to Myntra? Typically, you should initiate your return or exchange within the return period specified in Myntra's return policy, which is generally within 30 days of receiving the order.

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