What to Do If You Can't Collect Your InPost Parcel on Time?

Learn how to handle situations when you can't collect your InPost parcel in time, including customer service options.

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Contact InPost customer service immediately if you can't collect your parcel in time. They may offer solutions like extending the collection period or redirecting the parcel to a different location. Check your tracking information for any updates and save all relevant messages to streamline the resolution process. Acting swiftly ensures you avoid additional charges or the parcel being returned to the sender.

FAQs & Answers

  1. What should I do if I missed the deadline to collect my InPost parcel? Contact InPost customer service as soon as possible. They may help you extend the collection time or reroute your parcel to a different location.
  2. Are there any fees if I don't collect my InPost parcel in time? Yes, if you fail to collect your parcel within the specified timeframe, you may incur additional charges, or the parcel may be returned to the sender.
  3. How can I check my InPost parcel's tracking information? You can check your InPost parcel tracking by visiting the InPost website or using the mobile app, entering the tracking number provided to you.
  4. What solutions does InPost offer for uncollected parcels? InPost may offer options like extending the collection period or redirecting your parcel to another pickup point if you contact customer service promptly.

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