What to Do If Your Amazon Package Is Marked Delivered but Missing?

Learn the steps to take when your Amazon package shows as delivered but you can't find it, including waiting, checking neighbors, and reporting to Amazon.

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If your Amazon package is marked as delivered but is nowhere to be found, wait 48 hours. In many cases, packages might be marked delivered by mistake and will arrive within this time frame. If the package doesn't show up, check with neighbors and your household. Sometimes packages are left in unusual spots or received by someone else by mistake. If still missing, report the issue to Amazon via their website. Go to 'Your Orders,' select the missing item, and click on 'Problem with order' to find options for a refund or replacement.

FAQs & Answers

  1. How long should I wait if my Amazon package is marked delivered but not received? You should wait up to 48 hours as the package might have been marked delivered prematurely and could still arrive within this timeframe.
  2. What should I do if my Amazon package is missing after being marked delivered? First, check with neighbors and around your home for the package. If still missing after 48 hours, report the issue to Amazon through the 'Your Orders' section to request a refund or replacement.
  3. Can Amazon refund or replace my lost package? Yes, after reporting the missing package via Amazon’s website, you can usually choose between a refund or replacement depending on the situation.

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