What to Do If You Enter the Wrong Number in Zelle?

Learn the steps to take if you mistakenly send money to the wrong recipient on Zelle.

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If you put the wrong number in Zelle, your money could be sent to the wrong recipient. Contact your bank immediately to attempt to cancel the transaction. If the transaction has already processed, reach out to the unintended recipient and request a return. Always double-check recipient details before sending money to avoid such issues.

FAQs & Answers

  1. Can I cancel a Zelle payment once it's sent? If the payment is still pending, you can cancel it through your Zelle app. If it's processed, you'll need to reach out to the recipient.
  2. How long does it take to get money back from Zelle? If the recipient agrees to return the funds, the transfer should be instant. Otherwise, there's no built-in method to reverse a completed transaction.
  3. What should I do if I sent money to the wrong person on Zelle? Immediately contact your bank to report the mistake, and reach out to the unintended recipient to request a return.
  4. Is there any way to guarantee my payment goes to the right person on Zelle? Always double-check the recipient's details, including their phone number or email, before sending any payment to avoid errors.