What to Do If You Get Scammed by a Seller on Amazon?
Learn how to address scams on Amazon, including reporting sellers and utilizing A-to-Z Guarantee Protection.
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If you get scammed by a seller on Amazon, immediately contact Amazon customer service and report the issue. Utilize Amazon's A-to-Z Guarantee Protection, which ensures you receive a full refund if the item is defective, not as described, or never arrives. Provide detailed information and any communication with the seller to expedite the resolution process.
FAQs & Answers
- How do I report a scam seller on Amazon? You can report a scam seller by contacting Amazon customer service directly through their website or app.
- What is Amazon's A-to-Z Guarantee Protection? Amazon's A-to-Z Guarantee Protection covers purchases that are defective, not as described, or not delivered, ensuring a refund process for buyers.
- What should I do if my Amazon order never arrives? If your order doesn't arrive, you should first check the order status and then contact Amazon customer service to report the issue.
- Can I get a refund for a scam purchase on Amazon? Yes, if you qualify under the A-to-Z Guarantee, you can receive a full refund for items that are defective, not as described, or not delivered.