What Happens If You Forget Your Global Entry Card? Guide to Entry Procedures

Learn what to do if you forget your Global Entry card and how it affects entry by air, land, and sea ports in the U.S.

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If you forget your Global Entry card, don't worry—it's not needed for air travel when entering the United States. However, it's required for land and sea ports of entry. For airport customs, just proceed to the Global Entry kiosks and use your passport or U.S. permanent resident card. Make sure your membership is active and you have the necessary documents for your mode of entry. For future convenience, consider keeping a digital photo of your card on your phone.

FAQs & Answers

  1. Is the Global Entry card required for air travel when entering the U.S.? No, the Global Entry card is not required for air travel entry into the U.S. You can use your passport or permanent resident card at Global Entry kiosks at airports.
  2. When do I need to have my physical Global Entry card? You need your physical Global Entry card for land and sea ports of entry but not for airports.
  3. Can I use a digital copy of my Global Entry card if I forget the physical one? While not officially accepted, keeping a digital photo of your Global Entry card on your phone can be helpful for reference or future convenience.
  4. Do I need an active Global Entry membership to use the kiosks? Yes, your Global Entry membership must be active to use the Global Entry kiosks regardless of the documents used for identification.