What to Do if You Scratch Off the Code on Your Visa Gift Card?
Learn how to handle a scratched-off Visa gift card code and avoid losing its balance.
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If you accidentally scratch off the code on a Visa gift card, you should contact the customer service number provided on the card or the issuer's website. Have the card number and any purchase receipts ready. They can usually verify the card's balance and issue a replacement if necessary. To avoid this in the future, scratch off lightly and carefully.
FAQs & Answers
- How do I contact customer service for a Visa gift card? Call the number on the back of the card or visit the issuer's website for assistance.
- Can I still use my Visa gift card if the code is scratched off? Yes, you can still use the card by contacting customer service for balance verification.
- What information do I need to provide to replace a scratched gift card? Have your card number and purchase receipt ready when you contact customer service.
- How can I prevent scratching off the code on my gift card? Scratch off the code lightly and carefully to avoid damaging it.