What to Do If You're Not Registered with Zelle?

Learn what happens if you aren't registered with Zelle and how to receive money.

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If someone isn't registered with Zelle, they won't be able to receive money until they sign up. The sender will be notified and the transaction will remain pending until the recipient registers their email or mobile number with Zelle. To resolve this, the recipient should follow Zelle's registration process through their bank's app or the Zelle app itself.

FAQs & Answers

  1. How long will a Zelle transaction stay pending? A Zelle transaction remains pending until the recipient registers with Zelle, which can take up to a few minutes.
  2. Can I still send money to someone who isn't on Zelle? Yes, you can send money, but the recipient must register with Zelle to receive it.
  3. What should I do if I encounter issues with Zelle? If you face issues with Zelle, contact your bank's customer service or Zelle support for assistance.
  4. Is Zelle safe to use? Zelle is considered safe when used with trusted individuals, as it uses bank-level security.