What Happens to Refunds Sent to an Old Card?
Discover what to do if a refund is processed to your old card and how to ensure it reaches your new account.
Published
Video transcript
Refund to an outdated card: If a refund is processed to an old card, don’t worry. Generally, the refund will automatically be routed to your new card or account. Solution: Contact your bank for confirmation. If the refund doesn’t appear, inquire with the business issuing the refund.
Questions and answers
Can a refund be sent to a closed credit card?
Typically, if your credit card is closed, the refund will be redirected to your new account. However, it’s best to check with your bank.
What should I do if my refund doesn’t appear?
Contact the business that issued the refund and your bank for assistance in tracking the transaction.
How long does it take for a refund to process?
Refunds can take anywhere from a few days to a couple of weeks, depending on the bank and the transaction type.