What to Do If Your Amazon Package Can't Be Delivered?

Learn the steps to take if your Amazon package can't be delivered and how to update delivery preferences.

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If your Amazon package can't be delivered, it will usually be returned to the local courier facility and a delivery attempt notice will be left. You can contact Amazon Customer Service to schedule a re-delivery or modify the delivery instructions via the Amazon app or website. If the package cannot be delivered after several attempts, it may be returned to the sender, and you will receive a full refund. Regularly update your delivery preferences to avoid such issues.

FAQs & Answers

  1. What should I do if my Amazon package is not delivered? Contact Amazon Customer Service for assistance or update your delivery instructions through the app.
  2. Will I get a refund if my Amazon package is returned? Yes, you will receive a full refund if the package cannot be delivered after several attempts.
  3. How can I avoid delivery issues with my Amazon orders? Regularly update your delivery preferences and provide clear instructions in your Amazon account.
  4. Can I schedule a re-delivery for my Amazon package? Yes, you can schedule a re-delivery or modify your delivery instructions via the Amazon app or website.