What to Do If an Airline Loses Your Luggage in Europe: Your Rights and Compensation
Learn how to report lost luggage in Europe, your compensation rights under the Montreal Convention, and how to claim reimbursement effectively.
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If an airline loses your luggage in Europe, report it at the airline's desk in the airport and fill out a Property Irregularity Report (PIR). You are entitled to compensation under the Montreal Convention, which covers essentials like toiletries and clothing until your luggage is found. Keep all receipts and submit a claim to the airline. If the luggage is declared lost, you can receive additional compensation, typically up to €1,300, depending on the airline’s policy and regulations.
FAQs & Answers
- What steps should I take immediately if my luggage is lost in a European airport? You should report the lost luggage at the airline's desk in the airport and fill out a Property Irregularity Report (PIR) to officially document the loss.
- What compensation am I entitled to under the Montreal Convention for lost luggage in Europe? You can claim compensation for essential items like toiletries and clothing while your luggage is missing, and if the luggage is declared lost, additional compensation usually up to €1,300, depending on airline policy.
- How do I submit a claim for lost luggage compensation with an airline in Europe? Keep all receipts for essentials you purchase, fill out the PIR at the airport, and then submit a formal claim to the airline along with these receipts.