What to Do If Your Delivered Package Gets Stolen: Steps for Reporting and Recovery

Learn the crucial steps to take if your delivered package is stolen, including how to report theft and claim refunds or replacements.

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If a package is delivered but stolen, immediately report the theft to the carrier (UPS, FedEx, etc.) and the retailer. Most carriers have a process for filing a claim. Contact your local police department to report the theft as well. Many retailers, especially larger ones, may offer a refund or replacement. Utilize any home security footage if available, as it can assist in the investigation and potentially identify the perpetrator.

FAQs & Answers

  1. What should I do immediately after my package is stolen? You should report the theft to the shipping carrier and retailer right away, and also file a report with your local police department.
  2. Can I get a refund or replacement if my package is stolen after delivery? Many retailers offer refunds or replacements for stolen packages if you provide proof and follow their claims process.
  3. How can home security footage help with a stolen package claim? Security footage can support your claim by providing evidence of the theft and potentially identifying the thief.

Watch More

For more tips on protecting your deliveries and resolving common shipping problems, explore our guides on preventing package theft and understanding carrier refund policies.

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