What to Do When a Company Keeps Emailing After Unsubscribing

Learn the steps to take if a company continues emailing you after you unsubscribe. Understand your rights under email marketing laws.

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If a company continues to email you after you've unsubscribed, it may be a violation of email marketing laws like the CAN-SPAM Act. Check your spam or junk folder settings to ensure the emails are being filtered correctly. Report the emails as spam if the company doesn't comply, and consider contacting the company's support to reiterate your request. As a last resort, you can block the sender directly through your email provider.

FAQs & Answers

  1. What are my rights regarding unsolicited emails? You have the right to unsubscribe from marketing emails, and companies must comply with your request under the CAN-SPAM Act.
  2. What should I do if I still receive emails after unsubscribing? If you still receive emails, first check your spam folder, then report the emails, and consider blocking the sender.
  3. How does the CAN-SPAM Act protect consumers? The CAN-SPAM Act sets rules for commercial email, including the requirement for companies to honor unsubscribe requests.
  4. Can I report a company for not honoring my unsubscribe request? Yes, you can report a company to the FTC if they violate the CAN-SPAM Act by continuing to email you after you unsubscribe.

Watch More

For more insights on managing your email preferences and understanding consumer rights, check out our articles on email marketing regulations and effective spam reporting.

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