What to Do If You Don’t Receive Your Global Entry Card
Learn how to use Global Entry without a card, check your card status, and request a replacement from CBP effectively.
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If you don't receive your Global Entry card, you can still use Global Entry kiosks with just your passport or U.S. Lawful Permanent Resident card. However, the card is necessary for TSA PreCheck and while some land border crossings. You can log into your TTP account to check the status of your card or request a replacement if needed. Contacting CBP Information Center is also an efficient way to resolve any issues.
FAQs & Answers
- Can I use Global Entry kiosks without my physical card? Yes, you can use the Global Entry kiosks with just your valid passport or U.S. Lawful Permanent Resident card, even if you haven't received your Global Entry card.
- Is the Global Entry card required for TSA PreCheck? Yes, the physical Global Entry card is necessary to access TSA PreCheck benefits.
- How can I check the status of my Global Entry card? You can log into your Trusted Traveler Programs (TTP) account to check your card status or request a replacement if needed.
- Who should I contact if I have issues with my Global Entry card? Contact the CBP Information Center for assistance with any issues related to your Global Entry card.