What to Do If Amazon Fails to Deliver on Time?
Find out what steps to take if Amazon doesn't deliver your order when promised, including how to request a refund.
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If Amazon doesn't deliver on time, you may be eligible for a refund of your shipping fees or compensation. Visit the 'Your Orders' section on the Amazon website, find the delayed order, and select 'Problem with Order.' Follow the prompts to report the issue. Amazon customer service provides options to address your problem, including refunding shipping costs or rescheduling delivery.
FAQs & Answers
- How can I track my Amazon order? You can track your Amazon order by visiting the 'Your Orders' section on the Amazon website or app, where you'll find real-time updates.
- What are my options if my package is lost? If your package is lost, you can contact Amazon customer service for assistance with a refund or a replacement.
- Can I get compensation for a late delivery from Amazon? Yes, you may be eligible for compensation, such as a refund of your shipping fees if your order is late.
- What should I do if I receive the wrong item from Amazon? If you receive the wrong item, return it via the 'Your Orders' section and follow the prompts for a refund or replacement.