What are Hard Bounces and Soft Bounces in Email Marketing?
Learn about hard bounces and soft bounces in email marketing and how to manage them for better deliverability.
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Two types of bounce in the digital world are hard bounce and soft bounce. A hard bounce occurs when an email cannot be delivered due to permanent reasons, such as an invalid address. In contrast, a soft bounce happens when the email reaches the recipient's mail server but bounces back due to temporary issues like a full inbox or server problems. Managing these bounces effectively can improve your email deliverability and sender reputation dramatically.
FAQs & Answers
- What causes a hard bounce? A hard bounce is caused by permanent delivery issues such as an invalid email address or a domain that no longer exists.
- What causes a soft bounce? A soft bounce can be caused by temporary issues like a full mailbox, server outages, or the recipient's email server being too busy to accept the message.
- How can I improve my email deliverability? To improve email deliverability, regularly clean your email list, verify email addresses for accuracy, and monitor bounces to identify and address issues.
- Why is managing bounces important? Managing bounces is crucial because high bounce rates can affect your sender reputation, which in turn influences your ability to successfully deliver future emails.