What Are Payment Declined Error Codes and How to Resolve Them?

Learn about payment declined error codes, their meanings like 'Do Not Honor' and 'Insufficient Funds,' and how to fix common payment issues.

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Video transcript

Payment declined error codes are notifications from your payment provider indicating reasons why a transaction failed. Common codes include ‘Do Not Honor’ (05), which suggests the bank won't approve the payment, and ‘Insufficient Funds’ (51), indicating the account lacks the necessary funds. Consult your bank or payment provider for detailed explanations and possible resolutions, such as verifying card details, ensuring sufficient funds, or enabling international transactions.

Questions and answers

  1. What does the 'Do Not Honor' error code mean?

    The 'Do Not Honor' error code indicates that the bank has declined the payment for unspecified reasons, and you should contact your bank for more details.

  2. Why do I receive an 'Insufficient Funds' error during payment?

    An 'Insufficient Funds' error means your account does not have enough money to complete the transaction.

  3. How can I resolve payment declined error codes?

    To resolve payment declined errors, verify your card details, ensure sufficient funds, and check with your bank about any restrictions like international transaction blocks.

  4. Who should I contact if a payment is declined?

    If your payment is declined, you should contact your bank or payment provider to understand the specific reason and possible solutions.