How to Fix Bose SoundLink Not Charging: Quick Troubleshooting Guide

Learn how to fix your Bose SoundLink portable speaker that isn't charging with these simple troubleshooting steps.

Published

Video transcript

To fix a Bose SoundLink not charging: 1. Reset the device: Press and hold the Power button for 10 seconds until it turns off. 2. Check the charging port and cable: Ensure they are clean and undamaged. 3. Use a different charger: Try another compatible charger. 4. Update firmware: Ensure the device's firmware is up-to-date.

Questions and answers

  1. What should I do if my Bose SoundLink still won't charge?

    If your Bose SoundLink won't charge after trying these steps, consider contacting Bose customer support for additional assistance.

  2. How do I reset my Bose SoundLink speaker?

    To reset your Bose SoundLink, press and hold the Power button for 10 seconds until the device turns off.

  3. Can I use any charger for my Bose SoundLink?

    It's recommended to use a compatible charger designed for the Bose SoundLink to ensure optimal charging performance.

  4. How can I update the firmware on my Bose SoundLink?

    You can update the firmware on your Bose SoundLink through the Bose Connect app available on iOS and Android devices.