How to Check the Status of Your Defective Return Online

Quick guide on checking your defective return status online or through customer service.

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To check the status of a defective return, log into the company’s return portal, enter your order ID and email, and click ‘Check Status.’ If you don’t have access online, contact customer service with your return tracking number for an update. Always keep your proof of return handy for quick reference.

FAQs & Answers

  1. How can I check my return status online? To check your return status online, log into the company's return portal, enter your order ID and email, and click 'Check Status'.
  2. What should I do if I can't access my return status online? If you cannot access your return status online, contact customer service and provide your return tracking number for assistance.
  3. Why is it important to keep my proof of return? Keeping your proof of return is important as it serves as evidence of your return if there are any issues or disputes regarding your defective return status.
  4. What information do I need to check my return status? To check your return status, you will need your order ID and email address associated with the purchase.