How to Check Your KPLC Bill Using Your Phone: A Step-by-Step Guide
Learn how to easily check your KPLC bill via phone. Follow our simple guide for quick bill inquiries.
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To check your KPLC bill using your phone, follow these steps: Dial *977# on your mobile phone. Select option 2 for 'Bill Inquiry' and follow prompts to enter your account number. Wait for a confirmation SMS with your bill details. Alternatively, you can download the 'My Power' app from your phone's app store, sign in or register, and view your bill under the 'Billing' section. These methods ensure you stay updated on your electricity charges easily and conveniently.**
FAQs & Answers
- What is KPLC and what services do they provide? KPLC, or Kenya Power and Lighting Company, is the main energy supplier in Kenya, providing electricity distribution and services to residential and commercial customers.
- Can I check my KPLC bill from any mobile phone? Yes, you can check your KPLC bill from any mobile phone by dialing *977# and following the prompts for bill inquiry.
- What is the My Power app and how does it work? The My Power app is a mobile application that allows KPLC customers to manage their accounts, view bills, make payments, and access other services directly from their smartphones.
- What should I do if I don’t receive my KPLC bill details after using the mobile service? If you do not receive your KPLC bill details after a few minutes, ensure that you entered the correct account number and consider retrying the process. You can also contact KPLC customer service for assistance.