How Long Does It Take to Receive Your NEXUS Card by Mail?
Learn how long it takes to get your NEXUS card in the mail and what to do if it doesn't arrive within the expected timeframe.
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After approval, expect your NEXUS card to arrive in the mail within 7 to 10 business days. It's important to immediately activate your card upon receipt to enjoy the benefits of expedited processing when entering Canada and the United States. If your card hasn’t arrived after 10 business days, contacting the NEXUS program directly is recommended for assistance.
FAQs & Answers
- How do I activate my NEXUS card once I receive it? You should activate your NEXUS card immediately upon receipt by following the instructions provided with your card, typically through the official NEXUS website or app.
- What should I do if my NEXUS card doesn’t arrive after 10 business days? If your NEXUS card has not arrived after 10 business days, you should contact the NEXUS program directly for assistance and to inquire about the status of your card.
- Can I use my NEXUS card before it arrives in the mail? No, your NEXUS card must arrive and be activated before you can use it for expedited processing at the border crossings.