How Long Does It Take for a Tracking Number to Start Working?

Learn when your tracking number becomes active and what to do if it doesn’t work within 48 hours of shipment.

Published

Video transcript

Tracking numbers typically start working within 24 to 48 hours after the package has been shipped. During this period, the shipping carrier updates their system with the tracking information. If your tracking number isn't working immediately, allow some time for the system to update. If issues persist beyond 48 hours, contact the shipping company for assistance.

Questions and answers

  1. Why does my tracking number not work immediately?

    Tracking numbers usually take 24 to 48 hours to activate because the shipping carrier updates their system after the package is shipped.

  2. What should I do if my tracking number still doesn’t work after 48 hours?

    If the tracking number isn’t working after 48 hours, contact the shipping carrier for assistance to resolve any potential issues.

  3. How often do shipping carriers update tracking information?

    Shipping carriers typically update tracking information at key points during the delivery process, which may occur every few hours to daily depending on the carrier.