How Long Can You Play a PS5 Game Before Getting a Refund?
Learn the PS5 refund policy: play a game up to 2 hours and request a refund within 14 days of purchase via the PlayStation Store.
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You can play a PS5 game for up to 2 hours before requesting a refund. This policy applies as long as the refund request is made within 14 days of purchase. To refund, navigate to the PlayStation Store, locate your purchase, and follow the refund process.
FAQs & Answers
- What is the maximum playtime allowed for a PS5 game before refund eligibility? You can play a PS5 game up to 2 hours before you are eligible to request a refund.
- Within how many days must a PS5 game refund request be made? Refund requests must be made within 14 days of the original purchase date.
- How do I request a refund for a PS5 game? To request a refund, go to the PlayStation Store, find your purchase, and follow the refund process instructions.