How to File a Report for Unauthorized Purchases on Roblox

Learn how to report unauthorized purchases on Roblox easily and effectively.

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To report purchases on Roblox, log in and visit the Roblox Customer Support page. Select 'Billing & Payments' and then 'Unauthorized Charges' from the drop-down menu. Provide your account details and describe the issue clearly. Ensure to include any transaction IDs or receipts to help facilitate a swift resolution.

FAQs & Answers

  1. What should I do if I see unauthorized charges on my Roblox account? Immediately report the charges via the Roblox Customer Support page under 'Billing & Payments'.
  2. How long does it take to resolve a billing issue on Roblox? Resolution times can vary, but providing clear details and transaction IDs can help expedite the process.
  3. Can I get a refund for unauthorized Roblox charges? Yes, if reported promptly, Roblox may issue a refund for unauthorized transactions.
  4. How do I contact Roblox Customer Support? Visit the Roblox website and navigate to the Customer Support page to get in touch.

Watch More

For more information on managing your Roblox account and resolving issues, check out our guides on account security and payment methods.

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