How to File a Report for Unauthorized Purchases on Roblox
Learn how to report unauthorized purchases on Roblox easily and effectively.
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To report purchases on Roblox, log in and visit the Roblox Customer Support page. Select 'Billing & Payments' and then 'Unauthorized Charges' from the drop-down menu. Provide your account details and describe the issue clearly. Ensure to include any transaction IDs or receipts to help facilitate a swift resolution.
FAQs & Answers
- What should I do if I see unauthorized charges on my Roblox account? Immediately report the charges via the Roblox Customer Support page under 'Billing & Payments'.
- How long does it take to resolve a billing issue on Roblox? Resolution times can vary, but providing clear details and transaction IDs can help expedite the process.
- Can I get a refund for unauthorized Roblox charges? Yes, if reported promptly, Roblox may issue a refund for unauthorized transactions.
- How do I contact Roblox Customer Support? Visit the Roblox website and navigate to the Customer Support page to get in touch.