How to Stop Auto-Renewal on PlayStation Account

Learn how to prevent PlayStation from automatically charging your account by managing your subscription settings.

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To stop PlayStation from taking money, you need to manage your subscription settings. Go to 'Settings' > 'Account Management' > 'Account Information' > 'PlayStation Subscriptions.' Select the subscription you want to cancel and choose 'Turn Off Auto-Renewal.' This will prevent future charges. Additionally, make sure to check for any active payment methods and remove them if necessary by going to 'Payment Management' under 'Account Information.'

FAQs & Answers

  1. How can I check my PlayStation subscription status? To check your PlayStation subscription status, navigate to 'Settings' > 'Account Management' > 'Account Information' > 'PlayStation Subscriptions.' Here, you can view all active subscriptions.
  2. What should I do if PlayStation keeps charging me after cancellation? If PlayStation continues to charge you after cancellation, double-check your subscription settings to ensure the auto-renewal is turned off. If the issue persists, contact PlayStation Support for assistance.
  3. Can I remove my payment method from PlayStation? Yes, you can remove your payment method by going to 'Settings' > 'Account Management' > 'Account Information' > 'Payment Management' and deleting the payment methods listed there.
  4. How do I manage my automatic renewals on PlayStation? To manage automatic renewals, go to 'Settings' > 'Account Management' > 'Account Information' > 'PlayStation Subscriptions,' select your subscription, and choose 'Turn Off Auto-Renewal.'