How to Set Operating Hours on Livechat for Your Business

Learn how to easily set operating hours on Livechat to manage your customer support effectively.

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To set hours on Livechat, navigate to your Livechat dashboard, access the 'Settings' menu, and select 'Chat Widget.' Here, you can establish 'Operating Hours' by specifying your business hours and days off. Make sure to save your changes to ensure your live chat follows the desired schedule.

FAQs & Answers

  1. What are the benefits of setting hours on Livechat? Setting hours on Livechat allows you to manage customer expectations and provide timely support.
  2. Can I customize my operating hours on Livechat? Yes, you can specify different operating hours for different days and ensure your service is available when needed.
  3. How do I access the settings for Livechat hours? To access Livechat hours settings, navigate to your dashboard, click on 'Settings', and then choose 'Chat Widget'.
  4. What should I do if I forget to save my Livechat hours changes? Make sure to save any changes after updating your operating hours to avoid losing them.

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