How to Reset Your Microsoft Authenticator App: Step-by-Step Guide

Learn to reset your Microsoft Authenticator app easily with this step-by-step guide.

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To reset your Authenticator app, follow these steps: Open the Microsoft Authenticator app on your device. Tap on the three dots in the upper-right corner and go to 'Settings'. Scroll down and select 'Backup'. Turn off the backup option if it is enabled. Next, uninstall and reinstall the app. After reinstalling, follow the setup instructions to add your accounts again. This will effectively reset your Authenticator app.

FAQs & Answers

  1. What should I do if I can't reset my Authenticator app? If you can't reset your Authenticator app, ensure that you have access to any backup or recovery codes provided during account setup.
  2. Can I recover my accounts after resetting the Authenticator app? Yes, after resetting the Authenticator app, you will need to set up your accounts again, using recovery codes or by signing into your accounts directly.
  3. Do I lose my accounts when I reset the Authenticator app? Resetting the Authenticator app allows you to reconfigure your accounts but does not delete them—make sure you have recovery options available.