How Do I Receive My Tracking Number After an Online Purchase?

Learn how to find your tracking number via confirmation email or retailer account to track your order easily.

Published

Video transcript

To receive your tracking number, check the confirmation email you received after your purchase. Retailers typically include the tracking information in this email. If you can't find it, log into your account on the retailer's website and visit the order history section. The tracking number should be listed next to your order details.

Questions and answers

  1. Where can I find my tracking number after placing an order?

    You can usually find your tracking number in the confirmation email sent by the retailer or by logging into your account on the retailer's website and checking your order history.

  2. What should I do if I didn’t receive a tracking number?

    If you didn't receive a tracking number, check your spam folder or contact the retailer’s customer service for assistance.

  3. Can I track my package without a tracking number?

    Generally, a tracking number is required to track your package. If you do not have one, contacting the retailer for details is recommended.