How to Reactivate Your Authenticator App on a New Phone
Learn how to quickly reactivate your Authenticator app on a new phone with these simple steps.
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To reactivate your Authenticator on a new phone: Open the Authenticator app on your old phone. Go to settings and select 'Transfer Accounts'. Follow the prompts to display a QR code. On your new phone, install the Authenticator app and choose 'Import existing accounts'. Scan the QR code from your old phone. This will transfer your accounts to the new phone. Ensure you also backup any recovery codes available. This completes the reactivation process.
FAQs & Answers
- What if I lose my old phone before transferring accounts? If you lose your old phone, you will need to use your backup recovery codes to regain access to your accounts.
- Can I transfer my Authenticator accounts between different types of phones? Yes, you can transfer your Authenticator accounts from one type of phone to another, as long as you can access the QR code from your old phone.
- How do I back up my Authenticator codes? To back up your Authenticator codes, make sure to write down or save your recovery codes provided during account setup.
- What should I do if the QR code doesn’t work? If the QR code doesn’t work, ensure both phones are using the latest version of the Authenticator app and try generating the code again.