How to Check if Your Jio SIM Card is Active: A Step-by-Step Guide

Learn how to verify if your Jio SIM card is active with simple steps using the MyJio app or by dialing a special number.

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To check if your Jio SIM is still active, dial '1977' from your Jio number or use the MyJio app. Inside the app, look for the ‘Manage Account’ section to see the status of your SIM. If you can't make calls or access mobile data, and the SIM has not been recharged for a long period, it's likely inactive. Visiting the nearest Jio store can also provide a status update and help reactivate if necessary.

FAQs & Answers

  1. How can I check my Jio SIM status? You can check your Jio SIM status by dialing '1977' from your Jio number or by using the MyJio app and navigating to the 'Manage Account' section.
  2. What should I do if my Jio SIM is inactive? If your Jio SIM is inactive, you can visit the nearest Jio store for assistance in reactivating your SIM or check for recharge options.
  3. Why is my Jio SIM unable to make calls? If your Jio SIM cannot make calls or access mobile data, it may be inactive due to not being recharged for a long time or other account issues.
  4. Can I reactivate an expired Jio SIM? Yes, you can visit a Jio store to inquire about reactivating an expired SIM, but conditions may apply depending on how long it has been inactive.