How to Get a Refund from Google Play: A Step-by-Step Guide

Learn how to easily request a refund from Google Play with this simple guide.

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To get a refund from Google Play, follow these steps: 1. Open Google Play on your device. 2. Click on the three horizontal lines in the upper-left to access the menu. 3. Select Account then Order History. 4. Find the order you wish to get a refund for and click on it. 5. Click on 'Request a refund' or 'Report a problem' and choose the option that matches your situation. Note: Refunds depend on the type of purchase and the time elapsed since the purchase.

FAQs & Answers

  1. What items are eligible for a refund on Google Play? Generally, apps, games, and in-app purchases may be eligible for a refund if requested within specific timeframes.
  2. How long does it take to get a refund from Google Play? Refunds from Google Play are usually processed within 3 to 5 business days, depending on the payment method.
  3. Can I get a refund for a subscription on Google Play? Yes, you can request a refund for a subscription within the specified refund period, which varies by the type of subscription.
  4. What should I do if my refund request is denied? If your refund request is denied, you can contact Google Play support for further assistance.