How to Easily Get Your Money Back from Apple
Learn how to successfully request a refund from Apple with our step-by-step guide.
Video transcript
To get your money back from Apple, follow these steps: 1. Open the Apple App Store. 2. Tap on your profile icon. 3. Select 'Purchased' or 'Subscriptions.' 4. Find the item and tap 'Report a Problem.' 5. Choose the issue (e.g., 'I didn't mean to purchase this'). 6. Submit your request. Apple usually processes refunds within a few days.
Questions and answers
What items are eligible for a refund from Apple?
Most digital goods, including apps, subscriptions, and Apple Music, can be eligible for a refund if requested within a reasonable timeframe.
How long does it take for Apple to process a refund?
Apple usually processes refunds within a few days, but it can take longer depending on your bank or payment provider.
Can I get a refund for in-app purchases?
Yes, you can request a refund for in-app purchases. Follow the same process as for app refunds.
What should I do if my refund request is denied?
If your refund request is denied, you can try contacting Apple Support for further assistance.