How to Fix Your Phone Not Receiving Calls: A Step-by-Step Guide

Learn how to troubleshoot your phone's call issues with our simple guide on signal, settings, and more.

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Check signal strength and airplane mode. Ensure you're in an area with good signal and that airplane mode is off. Reset network settings. Go to your phone's settings, and reset network settings to default. Update phone software. Make sure your device's software is up-to-date. Check call forwarding. Ensure call forwarding is disabled. Contact carrier. If the problem persists, contact your mobile carrier for assistance.

FAQs & Answers

  1. Why isn't my phone receiving calls? Your phone may not receive calls due to signal issues, airplane mode settings, or network problems. Check your reception and settings.
  2. How do I reset my network settings? Go to your phone's settings, find the network section, and choose the option to reset network settings to default.
  3. Can a software update fix call issues? Yes, updating your phone's software can resolve bugs and improve call functionality.
  4. When should I contact my mobile carrier? If the problem persists after checking settings and signal, contacting your mobile carrier may be necessary for further assistance.