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How to Find Your One-Time Password on Amazon

Learn how to quickly find your one-time password (OTP) for Amazon to secure your account access.

Published

Video transcript

How do I find my one-time password on Amazon? Your one-time password (OTP) will be sent directly to the mobile number or email address registered with your Amazon account. Check your text messages or email inbox for a message from Amazon containing the OTP. Enter this code promptly as it is time-sensitive.

Questions and answers

  1. What should I do if I didn't receive my Amazon OTP?

    Make sure your mobile number or email address registered with Amazon is correct, and check your spam folder. If not received, request a new OTP.

  2. How long is the Amazon one-time password valid?

    The OTP is time-sensitive and should be used as soon as you receive it. It's usually valid for a few minutes.

  3. Can I change the phone number linked to my Amazon account?

    Yes, you can change your linked phone number in your Amazon account settings under 'Your Account' > 'Login & Security'.

  4. What is two-factor authentication on Amazon?

    Two-factor authentication adds an extra layer of security by requiring not only your password but also a one-time password sent to your registered device.

Related questions

Continue exploring

For more assistance with Amazon account security, check out our videos on two-factor authentication and how to secure your online accounts.