How to Contact Steam Support for Refunds: A Step-by-Step Guide

Learn how to efficiently contact Steam support for refunds with our step-by-step guide.

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Contact Steam support for a refund by logging into your Steam account, navigating to 'Help' in the menu, and selecting 'Steam Support.' From there, choose 'Purchases' and find the specific purchase you wish to refund. Click 'I would like a refund,' then follow the on-screen instructions to complete the request.

FAQs & Answers

  1. What purchases qualify for a Steam refund? Most purchases within 14 days of the transaction and less than 2 hours of playtime can be refunded.
  2. How long does a Steam refund take? Typically, refunds are processed within a week, but it may vary depending on your payment method.
  3. Can I get a refund on a gift purchased on Steam? Yes, as long as the gift hasn't been redeemed, you can request a refund.

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