How to Contact Global Entry: Phone and Online Support Options

Learn how to contact Global Entry via phone or online for membership support, enrollment, and inquiries. Get the right info quickly.

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To contact Global Entry, you can call the Global Entry Information Center at 1-877-227-5511 between Monday and Friday, 7:00 am to 10:00 pm Eastern Time. Alternatively, you can submit an inquiry or message through the Trusted Traveler Program (TTP) website. Ensure you have your membership number (PASSID) handy if you're a current member for faster assistance.

FAQs & Answers

  1. What is the Global Entry Information Center phone number? You can call the Global Entry Information Center at 1-877-227-5511 Monday through Friday, from 7:00 am to 10:00 pm Eastern Time.
  2. Can I contact Global Entry online? Yes, you can submit an inquiry or message through the Trusted Traveler Program (TTP) website for assistance with Global Entry.
  3. What information do I need when contacting Global Entry? If you are a current member, have your membership number (PASSID) ready to get faster assistance.

Watch More

For more helpful guidance on the Global Entry program, explore our articles on enrollment requirements, TSA PreCheck integration, and tips for smooth airport processing. Stay informed to expedite your travel experience.

  1. How to Check Your Global Entry Application Status Easily Learn the simple steps to check your Global Entry status through the Trusted Traveler Program website and customer support.
  2. How to Activate Your Global Entry Membership: Step-by-Step Guide Learn how to activate your Global Entry membership easily with this step-by-step guide.
  3. How to Recover Your Global Entry Number Quickly and Easily Learn how to recover your Global Entry number by checking your card or logging into the Trusted Traveler Programs website.
  4. How to Submit a Redress Request for Global Entry Assistance? Learn where and how to submit a redress request for Global Entry issues through the Trusted Traveler Program's contact channels.
  5. How to Easily Retrieve Your Global Entry Number Learn how to quickly access your Global Entry number (Known Traveler Number) through your TTP account or Global Entry card.
  6. How to Find Your Global Entry Number Easily Learn how to quickly locate your Global Entry number on your card or Trusted Traveler Programs account for smooth international travel.
  7. How to Check Your Global Entry Status Online: Step-by-Step Guide Learn how to quickly check your Global Entry status by logging into your Trusted Traveler Programs account on the CBP website.
  8. How to Reach the Trusted Traveler Program Customer Service Find the Trusted Traveler program phone number for customer service and support for Global Entry and TSA PreCheck inquiries.
  9. How to Log In for Global Entry Guide Learn how to easily log in to your Global Entry account at the Trusted Traveler Programs website.
  10. How to Easily Recover Your Global Entry Number Learn the simple steps to recover your Global Entry number quickly and securely.
  11. How to Check if Your Global Entry Membership Is Still Active Learn how to easily verify your Global Entry membership status and expiration date through the Trusted Traveler Programs website.
  12. Which Global Entry Number Should I Use? Understanding PASSID and Traveler Number Learn which Global Entry number to use—your PASSID or Traveler Number—and how to find it for seamless travel with Trusted Traveler Programs.
  13. How to Activate Global Entry: Step-by-Step Guide Learn how to activate Global Entry with our step-by-step guide. Save time at airport security today!