How to Claim Back Unauthorized Payments: A Step-by-Step Guide

Learn how to reclaim unauthorized payments with our easy step-by-step guide, ensuring your finances are secure.

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To claim back unauthorised payments, first contact your bank or card issuer. Report the transaction as fraudulent and request a dispute form. Gather any evidence like transaction records and emails. Submit the form and documents promptly. Lastly, monitor your account for updates and further unauthorized activities.

FAQs & Answers

  1. What should I do if my bank denies my dispute claim? If your bank denies your dispute claim, ask for a detailed explanation and consider providing additional evidence or escalating the issue to a financial ombudsman.
  2. How long does it take to resolve a payment dispute? The resolution process for a payment dispute varies, but it typically takes anywhere from a few weeks to several months, depending on the complexity of the case.
  3. Can I claim back unauthorized payments made with a debit card? Yes, you can claim back unauthorized payments made with a debit card by reporting them to your bank and following their dispute process.
  4. What evidence do I need to provide for a fraudulent transaction claim? You should provide evidence such as transaction records, emails, or any communication related to the transaction to support your claim.