How to Get Your Apple ID Verification Code if Your Old Phone Is Broken

Learn how to retrieve your Apple ID verification code when your old phone is broken using trusted devices, recovery key, or account recovery.

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If your old phone is broken and you can't receive your Apple ID verification code, try signing in on another device that's already trusted or get a text message or phone call with the code. If that's not an option, go to appleid.apple.com, click 'Forgot Apple ID or password?' and enter your Apple ID. You might be able to reset your password and sign in. If you've set up two-factor authentication, you could also use a recovery key or account recovery request if you can't access any of your trusted devices.

FAQs & Answers

  1. What should I do if my trusted device for Apple ID verification is lost or broken? If you can't access a trusted device, you can receive the verification code via a trusted phone number by text or call, use your recovery key if two-factor authentication is enabled, or start an account recovery request on appleid.apple.com.
  2. How can I reset my Apple ID password without my old phone? Visit appleid.apple.com, click on 'Forgot Apple ID or password?', and follow the prompts to reset your password using your email address or trusted phone number.
  3. What is a recovery key for Apple ID and how do I use it? A recovery key is a 28-character code that can help regain access to your Apple ID account if you can’t use trusted devices. You enter it during account recovery to verify your identity.

Watch More

For more helpful guides on managing your Apple devices and accounts, explore our tutorials on resetting Apple ID passwords, enabling two-factor authentication, and securing your Apple ecosystem.

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