Does Planet Fitness Make It Hard to Cancel Your Membership?
Learn why cancelling a Planet Fitness membership can be challenging and how to simplify the process effectively.
Video transcript
Cancelling a Planet Fitness membership can be a bit challenging. It requires an in-person visit to your home gym or sending a certified letter to the gym. Many members find this process inconvenient. To simplify, make sure you have your membership details handy and follow up if you don't receive a confirmation.
Questions and answers
How do I cancel my Planet Fitness membership?
You can cancel your Planet Fitness membership by visiting your home gym in person or sending a certified letter to the gym requesting cancellation.
Why does Planet Fitness require an in-person visit or certified letter to cancel?
Planet Fitness requires these methods to verify the membership cancellation request and prevent unauthorized cancellations.
Can I cancel my Planet Fitness membership online?
No, Planet Fitness does not currently offer an online cancellation option; you must cancel in person or by certified mail.
What should I do if I don’t receive confirmation after cancelling?
Make sure to follow up with your home gym directly to confirm that your cancellation has been processed.