Do Amazon Refund Shipping Costs on Returns?

Learn about Amazon's policy on refunding shipping costs for returns in this concise Q&A.

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Amazon generally does not refund shipping costs unless the return is due to an error on their part, such as receiving a damaged or incorrect item. For standard returns, only the item cost is typically refunded.

FAQs & Answers

  1. When will Amazon refund shipping costs? Amazon refunds shipping costs only if the return is due to an error on their part, like sending a damaged or incorrect item.
  2. Can I get a refund for my return shipping on Amazon? You typically won't get a refund for return shipping unless there was a mistake made by Amazon.
  3. What items are eligible for a full refund on Amazon? Items returned in their original condition within the return window typically receive a full refund of the item cost, but shipping might not be refunded.
  4. How do I initiate a return on Amazon? To initiate a return, go to your orders, select the item, and choose the option to return or replace the item.

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