Can You Return a Broken iPhone to Costco? Return Policy Explained

Learn how to return a broken iPhone to Costco, including important timelines and membership requirements for electronics returns.

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Returning a broken iPhone to Costco depends on several factors including your membership status, the product's purchase date, and the nature of the damage. Generally, Costco has a generous return policy, but it's important to note that electronics, including iPhones, must be returned within 90 days of purchase. For damaged items, it's best to contact Costco's customer service or visit the membership desk at your local Costco for direct assistance and to understand your options based on Costco's current return policies.

FAQs & Answers

  1. What is Costco's return policy for electronics? Costco allows electronics returns within 90 days of purchase, including iPhones, but it's important to have your membership and receipt and visit their membership desk for assistance.
  2. Can I return a damaged iPhone to Costco after 90 days? Generally, electronics including iPhones must be returned within 90 days of purchase. After that period, returns are unlikely unless covered by manufacturer warranty.
  3. Do I need a Costco membership to return a broken iPhone? Yes, Costco requires an active membership to process returns, including those for broken or damaged electronics.